Welcome to Bike Zone and Summertown Cycles.

Our two Oxford based shops are independently-owned and run by cycle enthusiasts. We have had cycle shops in Oxford for over 30 years, building strong relationships with our customers who come from far and wide to see us and our bands. Between our two shops we offer bike brands such as Trek, Cube, Cannondale, Wisper, Genesis, Surely, Pashley, Frog and much more. We also stock an extensive range of accessories, safety equipment and parts from most leading cycle brands.

As well as stocking the best bike brands and accessories we also offer cycle hire from our Summertown shop for short or long term periods. Our city centre shop (Bike Zone) offers a custom bike build service for someone that wants more than just an off the peg bike. Our shops have fully equipped workshops and offer inexpensive, quick-turnaround repairs.

But most importantly, both shops are run by cyclists! We live and breathe it, if its pedal powered and has wheels then we love it. If you want to find out why our customers love us, then pop in, say hello and find out for yourself.

Come in store, buy online with free Click & Collect or use our outstanding premium home delivery and setup service.

We look forward to meeting you.

28-32 St Michael's Street Oxford OX1 2EB
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  • We want to make it as easy as possible for you if you want to return an un-wanted item. You can return un-opened and un-used items within 30 days with a proof of purchase for an exchange or refund . Please note this does not include bikes and helmets. For more details please see our full returns policy.

    We aim to dispatch your items as quickly as possible and to your convenience. We will contact you to arrange a delivery time and date for your new bike. For full delivery details please see our T&C’s. 

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    Bike Zone Oxford Returns Policy

    Returns Policy

    If you have received a product from us that is either faulty or unwanted please first contact us before returning the item. ALL unwanted goods must be returned with a copy of the original receipt, original packaging and in a resalable condition. If you are unhappy with your item then we will be happy to offer an exchange or refund within 30 days of the purchase date. PLEASE NOTE that this does not apply to bikes and helmets. If you decide that you are not happy with your new bike after you have picked it up or taken delivery then please contact us and we will do our best to resolve the issue. We advise customers to take as much time as they need to make sure that they buy the correct bike and we have many bikes available for test ride to help in reaching the right decision. We do NOT offer a fault-free refund option on bikes.

     

     If you have received discounted goods as part of a sales package we will only be able to offer a refund if ALL the goods are received in a re-saleable condition, we will be happy to replace a component of an order should that prove to be faulty.

     

     

    Postage refunds, Warranty faults

    All our products are from official suppliers and are covered by their respective manufacturers UK warranty. We will refund or replace any faulty goods, but only after we have had chance to examine them to verify that they are faulty. After first contacting us to obtain a returns code, please return the goods using a budget delivery service – Royal Mail, or Royal Mail signed-for on expensive items. Once we have established that the goods are faulty we will send you a replacement or repaired product free of charge and will refund the return postage.

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